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Areas : Human computer interaction , user experience research, design  .  
                Generative research, UI design

Data Source On-boarding for Analytics

Citrix 13.jpg

Desktop App

About the project 

Overview: 

Citrix Analytics is a crucial product for monitoring Virtual infrastructure on cloud or on-premise. 

The product is being used by 100+ customers worldwide. The product and the users needed

datasource onboarding guidance to generate insights.

Requirements : 

1.Discover and design strategies to improve onboarding experience of Datasources.

2. Design experience to improve overall onboarding of the product.

My Role & responsibility  : 

Senior Product designer 

Team & Engagement  : 

Product manager (4 ) , Software Architect (3), Software engineering managers (4), Developers

Problem Statement 

1. Without Datasource onboarded, customers find no data in the dashboard, resulting in 

    drop out and decrease in product utilisation metrics.Improve the Datasource onboarding 

    so that the system can generate insights and display on the dashbaord.

 

Success/Outcome

- Reduced time product onboarding and startup

- Improved NPS

- Lesser customer calls for Product Managers 

- Customer Retention 

- Business objective alignment 

Project Scope 

DISCOVERY RESEARCH 

IDEATE CONCEPTS

DETAILED DESIGN

DEVELOPED

Sneak-peak into design artefacts

Citrix 1.jpg
Screenshot 2023-05-03 at 5.44.40 PM.png
Security dashboard.jpg

NDA

Apologies, As the project is under NDA,

further details can be only detailed

during offline conversations  

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